A legacy POTS network delivers audio using the 300-3400 Hz frequency range. With VoIP, the concept of G.711 codec got introduced and it offered a bandwidth of 64 kbps. While that’s a significant improvement over the audio quality offered by POTS, there’s still massive scope for Viagra Jelly improvement.

It’s very challenging to recognize fricative sounds like ‘s’ and ‘f’ in POTS as well as VoIP networks as they need higher frequencies. Similarly, it is nearly impossible to clearly identify the fundamental resonance of spoken vowels in POTS and VoIP networks as it requires extremely low frequencies. Therefore, there’s a strong need for a voice technology which supports a large range of frequencies.

What is HD Voice?

High Definition Voice is a wideband technology that delivers audio in the range of 30-7000 Hz and sounds more ‘natural’ as compared to POTS or G.711 voice. The explanation for this better audio quality is that wideband audio makes use of lower cialis price and upper frequency limits to produce more accurate audio signals.

Polycom, a leading voice communications provider has played an instrumental role in spreading the word on this technology. Hi-def audio uses the G.722 codec that samples audio data at a rate of 16 KHz. AMR-WB (G.722.2) is also gaining in popularity and it provides HD voice at 24 Kbps. However, unlike G.722, it’s a patented technology and is resource-crunching, thereby leading to a shorter device battery life.

Ultimately, this technology is a win-win situation for providers as well as users. The audio experience is high quality and since it appears more interactive, the overall call experience will be improved. This will lead to the gradual conversion to HD capable end user agents, and providers which support the technology.

What’s so special about HD Voice?

Wideband audio has massive potential and it’s capable of completely transforming the user experience for conference calls, while also offering superior IVR functionality and more accurate text-to-speech solutions.

It provides a far superior natural sound and leads to increased participation in a conversation. Many vendors talk about bringing VoIP to a level where it can offer the same audio quality as that of a face-to-face conversation. Hi-definition audio is an important step in achieving this goal.

What’s required?

HD Voice relies on the wide range of frequencies to viagra pills enhance the audio experience. Therefore, it’s important to have a good quality IP network with high bandwidth and low latency. As far as the underlying network is concerned, wideband audio should work on any high speed network such as HSPA, WiMax or LTE.

Further, the user devices need to be HD-capable. A high quality microphone which can record audio at 7 KHz is recommended.

HD Capable Hosted VoIP

Many leading Hosted VoIP providers offer wideband calling capabilities in their PBX solutions. HD Voice is a boon from a business perspective. It takes the customer calling experience to an altogether new level and helps in enhancing customer satisfaction. For long office conference calls, wideband audio is invaluable as it makes the experience less frustrating.

Pitfalls

HD Voice is still at a nascent stage and it does have some pitfalls. As it supports a wider r

ange of frequencies, callers hear everything – a tap on the table, a click on the keyboard or even the crunching noise of potato chips from the neighboring cubicle. After all, the wider the frequency range, the more clearly it captures the surrounding sounds.

Wrap-Up

There’s no doubt that HD Voice is a true game changer for improving VoIP audio quality. The message is loud and clear (like the technology itself) – HD Voice is here to stay!

Author Bio: Andrew is a VoIP and business software enthusiast. He enjoys spreading the word about great hosted business VoIP services with strong support for HD voice calling.

Category: Technology/VOIP
Keywords: HD Voice, HD VoIP, wideband audio, wideband calling, business VoIP, hosted PBX, hosted VoIP, business phone service, business phone system