It is no secret that your medical practice relies on the consistent influx of patients as a stream of revenue. So when you are faced with a big number of patient no-shows, your medical practice keeps bleeding a huge amount of potential revenue on a daily basis — endangering you to lose the business completely. What is a secret, however, is that you can put a lid on these problems effectively. While there are several solutions, one of the most effective and efficient solutions is to get a online patient reminder system. Having the system in place will ensure that patient no-shows will no longer occur or be kept at the most minimum level.

The old, ineffective way

If you are still using the old, ineffective way of assigning your medical staff to remind patients about their appointments — understand that there is a much better way to get it done. But first, let’s take a look at the disadvantages of this method.

When you assign your medical staff to remind patients, you are asking them to spend a significant amount of their time to do this task. Doing it is very time-consuming — especially if you are calling your patients manually one by one. Not only will your staff get less time to focus on their core task, but they will also be less attentive to incoming patients. Patients that deserve only the best level of service and care.

Since your staff works the regular 9-5 working hours, there is a big possibility that your patients are also working! They have lives of their own and meetings to attend to. When you call them between 9 am – 5 pm, there’s a good chance that the message will just get lost in the shuffle and they will forget about the appointment come evening time.

A new, effective solution

With the online patient appointment reminder system, you have a reliable and dependable system that can remind your patients about their appointment automatically. The system can be set to remind them by calling your patients on their landline and cellular number and by sending text and e-mail messages. The system also lets your patients to choose the time and method the most convenient to them.

The system frees up the time of your staff — allowing them to focus on providing the best of care instead for incoming patients. Another great feature of the online appointment reminder is the fact that it is multi-lingual. It supports English, French, Spanish and Chinese language.

There is no hardware investment required in getting the online patient appointment reminder system, as it is a software-based solution. This means the system is 100% maintenance free.

Conclusion

Slashing the number of patient no-shows and missed appointments is vital if you want to improve the bottom line of your medical practice. Instead of hiring more medical staff, getting the online appointment scheduler is a more cost-effective and efficient solution to the dreaded patient no-show problems. So, there you have it — the secret to avoiding patient no-shows.

Author Bio: AngelSpeech Inc. is the leading provider of modern medical answering service in the US and Canada since 2006, which include an online doctor appointment scheduler, a virtual medical receptionist and an online patient reminder. Contact AngelSpeech now for a free trial!

Category: Medical Business
Keywords: online patient reminder,online appointment reminder,patient appointment reminder