With communications set ups getting better and better, it would seem like the world at large is shrinking to a global village. People from opposite ends of the earth are starting to order goods and services from all and sundry but the one thing that is needed to facilitate this is a good communications set up. Business phone systems are just one such set up and will allow people from around the world to contact the company as well as allow for department to department communication too. VOIP systems are also used these days to send data as well as voice protocol and it has brought down the cost of communications considerably.

Voice over the internet protocol (VOIP) has revolutionized communications in the past decade or so. Instead of people having to send mail, customers can now send an email almost instantly and get a reply just as quickly. Those who have to talk to clients or friends on the other side of the world also benefit since calls have come down to just a few cents per minute. In some cases, these calls have now become free and no one can complain about that!

What these machines do is to use the internet just like a telephone line and will be routed directly to whatever phone the caller wants to get to. The company will only need a connection to the net and a server which is reliable and fast. Skype is one such service which allows people to not only talk to each other, it also allows the callers to see each other too. This was the thing of dreams just twenty years back and now we see it as something very ordinary indeed. Most people rely on the internet these days to not only work but to keep communications open with friends and family alike. Some of the systems open to companies allow for employees to use their own mobiles and have calls routed to them no matter where they are. The call goes through the router which is supplied by the server and the call will find that person no matter where he is.

Even virtual companies, those with no physical address, will sound like they are operating from a conventional office somewhere. However, what they can do is have home workers who work directly from their home computers thereby saving on costs like rent and office furniture etc. One such use for this kind of service is the twenty four hour service industry where clients can ring up customer care whenever they feel like it. This is outsourcing at its best and, as long as the operatives can speak clearly and concisely, the customer is usually dealt with immediately.

So for companies that want to save money, this is the ideal way to do it for sure. Employees will often ‘steal’ calls to family and friends. With this set up in place, this does not really matter since the cost is negligible. They can also be monitored better too if this is still a problem.

Author Bio: Penny Lane has an assistant at the office that hired an experienced Boston business phone systems consultant for advice on the office phone lines. She recently had Boston VoIP systems installed in her office.

Category: Business
Keywords: Boston Business phone systems,Boston VOIP systems