The difference in service provided by some IP television (IPTV) networks consists of seeing the contents in the form of video on demand. Thus the user can control the program as with a home VCR.

The DTT offers data transmission services, and interactivity, in particular electronic programming guides, public information services, interaction with management, and electronic commerce.

Broadcasts in high definition are not yet possible in the whole world; and the existence of several possible formats, requiring operators to choose one, entails the risk of inertia for the less popular option. Another issue is the lack of content available in high definition.

Another service, similar to audio streaming, is the streaming of television content. There are numerous websites that offer access to television broadcasts on the internet via streaming, allowing users to play and view other files while doing the transfer, and not requiring the completion of the process for previewing.

Ecommerce or electronic commerce as an Information Technology Service

Electronic commerce as a form of distance shopping has been proliferating recently, by means of telecommunications networks, the Internet generally, a result of the increased familiarity of the public with new technologies. This includes sales at auctions conducted electronically.

According to Eurostat 2008, 30% of Europeans used the internet to make private purchases in 2007, with Denmark (55%) and the Netherlands (55%) making the most use of this means. The lowest percentages in Europe were for Bulgaria and Romania (3%).

E-administration (“eGovernment”) as an Information Technology Service

The third most performed activity over the internet is visiting public service sites, if only to search for information and emails. It is therefore a fact that the needs of more and more users can be met by governments adapting to the Information Society and making full use of all its benefits. The implementation of such services is a priority for governments in all the developed countries. Singapore and Canada continue to lead the world with 89% and 88% ratings respectively in terms of “maturity of service” with respect to taxes, commuity centers, or pensions. This is because both countries develop strategies to achieve continuous improvement of customer service in the key areas of knowing the client, connecting, and acting with them. In the eEurope2005 program, the level of development within each of the industrialized countries is measured according to the degree of implementation and development for 20 defined basic service areas, detailed as follows:

Public Services to citizens: Tax Payments; Job searches; Social Security Benefits (including Unemployment benefits, Family assistance, Medical reimbursements or direct payments, and Scholarships); Personal documents (Passports, drivers’ license); Vehicle Regstrations (new, used and imported); Applications for building permits; Police complaints; Public libraries (catalogues, search tools); Certificates (birth, marriage); enrollment in higher education or university; Change of address forms; and Health related services (such as interactive information services available from hospitals, and medical appointments).

Public Services to businesses: Employee Social Security contributions; Corporate taxes; Value Added Tax; Registration for new businesses; Submission of data for official statistics; Customs declarations for importers; Environmental permits; and procuring or tendering.

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Category: Computers and Technology
Keywords: Technology, Career, Business