National commercial collection agency, Aidex Recovery Group, introduced a new client services portal wherein clients can now place their past due accounts online, receive status updates, and communicate via e-mail and submission form to the client services department. This integral new portal is referred to as Aidex Gateway. Aidex Gateway is also poised to provide answers to common questions in the collection industry. This new feature opens up a whole new way for our clients to communicate, regardless of the day and time. Aidex Recovery Group takes pride in providing the most convenient tools for our clients.

In addition, businesses seeking information about collection services, including basic methodology, prices, even legal options, have started to use www.AidexGateway.com to compare the service package at Aidex Recovery Group, with their current agencies.

“Many of our clients prefer to deal online. Instead of picking up the phone and seeking assistance, they go online and can self-serve. By having so many options available online, our clients can place their delinquent accounts or request information when it is most convenient to them.” says a representative from the company. We are streamlining our processes with favorable results.

Additionally, many companies have chosen to review the collection services information online, without dealing with the added pressure of finding time to contact a sales representative directly. “We feel that by giving our clients and future clients the option of reviewing our services without having to sign up, or give contact information, we are better serving the business community. Our information is freely available and is raising the bar on commercial collection services.”

We are already receiving positive feedback from our clients that have started to place their accounts through our new portal.

A recent testimonial from one of our clients in the media industry states “it was so convenient to place my past due account on your new site…” Once an account is placed through our portal, our clients receive an acknowledgment via e-mail of their debt shortly after it is submitted online. This provides our clients with written notification that their past due account has been received and collections efforts are underway. Our client’s can request an update regarding their accounts at anytime.

Aidex Recovery Group is a full service commercial collection agency, with their headquarters located in Tampa, Florida.

Aidex is attorney-owned and incorporates the use of professional collection agents, private investigators, and a full legal services team. Providing B2B collection services, Aidex Recovery Group remains competitive by offering exceptional contingency rates. Aidex Recovery is not paid unless our clients are paid.

Aidex Recovery Group’s mission is to maximize the collection return as quickly as possible, as well as provide our client with an exceptional experience. Using professional, experienced, bilingual staff, modern technology, and the symbiotic relationship between collectors and investigators, Aidex Recovery Group is on the cutting edge of collection agency technology and service in 2012.

Aidex Recovery Group is a Florida collection agency that handles past due accounts both nationally and internationally at competitive rates.

Aidex Recovery Group is a national commercial collection agency located in Tampa, FL.