Small business phone systems come in various shapes and sizes. They are there for one main purpose: to allow employees within a company to communicate readily and freely. They often now operate on data lines, with ethernet connections. This allows for many different functions to be included on the systems and make life in a business environment that much easier.

Older systems would use copper wiring, with one main telephone line feeding a number of extensions in a single building. However, systems are now far more sophisticated and the options for additional services means systems are rarely bought on an \’off the peg\’ basis. They are designed with specialist companies on a bespoke basis.

Most systems will involve one main line. Calls will be directed to a virtual or actual switchboard, depending on the business and the system being used. There will then be a number of three or four digit codes that will direct the caller to a particular phone in the business. In some cases, a person will man the switchboard and direct calls manually. In other cases, the system will prompt the caller to input digits for particular services, people or extensions.

More advanced systems will be operated through computer software. The user will be able to identify calls, identify when certain numbers are engaged and redirect calls to other people within the building. Individual users will also be able to transfer calls to other colleagues as well as putting people on hold while important discussions take place.

Another very important aspect of these installations is that of voice mail. Many people perform functions that require them to be away from their desks for long periods of time. When this is the case, they will need an adequate system that will record messages and store them until the phone user returns. In some cases, remote access may be possible, allowing people to access their own messages from anywhere in the world.

There are usually a number of different options regarding voice mail. It is also often possible to transfer saved messages from one voice mail to another. This is of particular use when a message has been left with the wrong person. It is merely a case of selecting a function by pressing the corresponding key on the telephone. The automated system will then request the desired extension and reroute the message.

Users will usually have the option of personalizing their voice mail settings. This may simply meaning recording their name for callers to hear when they get through. However, it is often possible to record entire messages. This is particularly useful if someone is away for a very specific reason or for a specific period of time. It may also come in handy if an important service message needs to be relayed to all callers.

The most advanced systems will be able to recognize certain numbers and play a message specific to that number or the geographical area code. This will give a potential client or customer a sense of individuality and may impress enough to win new business. Small business phone systems can not only make effective communication possible, they may also add value to a business and help to win over new custom.

Get a details about different types of small business phone systems and tips for getting your auto attendant script right at http://TelephoneSystemsSmallBusiness.com now.

Get a details about different types of small business phone systems and tips for getting your auto attendant script right at http://TelephoneSystemsSmallBusiness.com now.

Author Bio: Get a details about different types of small business phone systems and tips for getting your auto attendant script right at http://TelephoneSystemsSmallBusiness.com now.

Category: Computers and Technology
Keywords: small business phone systems, small business, phone systems,