You may well run a very successful business, or you may have just started up a new project which is developing rapidly, however you’re not Superman! There is no way you can be everywhere at once and answer calls at any hour of the day. But, unfortunately, many customers and potential clients could expect this.

One of the best ways to ensure that you are everywhere at once, without having to work 24/7 is to hire the services of a message taking service. A call handling service is like a mobile reception which can monitor, filter and operate overflow calls on your behalf. They will manage high volume incoming calls, out of hours calls and will forward the messages on to you immediately.

By organising a call handler through an online service, you will find that there are a number of different packages available to suit your personal and business needs. Your call handler will be UK based and will be guaranteed to answer every call every time.

If you need someone who can also take orders over the telephone as well as taking messages, there are trained professionals available for work immediately. You will not need to worry about call screening, customer services or mundane queries, leaving you free to run your business as it should be run.

In today’s world, offices do not need in house receptionists and regardless of how large your business is, you can have someone on hand t help 24 hours a day. You will be able to maximise your business’s potential and your customers will have no idea that it is an outsourced person taking their call.

Employing an outsourced call handler will let you keep the personal touch and this will be much more productive than a recorded message; after all, nobody likes talking to a machine. Let them take take the pressure off you and be an extra pair of hands when you most need one.

Reduce your workload with a virtual PA

Organising and hiring a top virtual secretary will boost your business and free your time allowing you to concentrate on what it is really important.

If you have never considered hiring a virtual PA, you may change your mind when you look their role and the advantages to hiring one.

Basically, a virtual PA provides administrative support to businesses, executives and business owners who do not have time to focus on their own admin/PA tasks. They provide their services via the internet and communicate through email and telephone.

The financial advantages include:

– No payroll or taxes; you only pay for the time that your PA works for you. It is up to them to sort out their own tax.
– If you have a quiet period, you may not require their services and therefore you don’t pay them. Paying for their time only will save you a great deal of money on the long run.
– You will not need to pay for extra equipment for them; again, they take care of this themselves.
– There will be less energy consumption from your offices, cutting your electricity bill substantially
– Less office supplies will be needed

A general PA is ideal for any size of business. You might have a small family run enterprise which you can see growing and want someone to take control of the mundane admin tasks which are essential but you keep putting off; or you might have a large company that has recently expanded and you have found yourself in need of a PA but you want to keep costs down.

In today’s every developing technological world, there is no need for you to have a secretary on hand typing away next door to you. A professional virtual secretary will be able to manage an equal workload to that of an in-house one and because they will be in regular communication, you will never need to worry about whether or not they’re fulfilling their tasks to your satisfaction. You can request a daily/weekly report so that you are fully aware of just what they are doing and when.

Author Bio: I am a call centre and help desk consultant advising UK companies how to improve call handling services. www.mypalive.com are a UK telephone answering service company offering call operator training & telesales for business looking to outsource their call centre operations.

Category: Business
Keywords: answering service,telephone answering service,telephone answering,phone answering service