Shakespeare on Conference Calling (Chapter 2)
When it comes to conference calling, a lot of people in the business management environment experience some level of uncertainty about the correct protocol. When should you speak? How much should you say
? When should you keep quiet and wait your turn?
Naturally, the most productive conference calls are the result of good teamwork, and organization. But how do folks achieve this? How can we learn to apply the principles of teamwork in the context of a teleconference, or any other type of call handled through a conference bridge?
This article seeks to provide answers by considering a few apt quotes from the famous playwright, Shakespeare. Some of the many notable Shakespearean quotes speak directly, and poignantly to the question of correct form in this format of communication.
“Modest doubt is called the beacon of the wise.”
The professional environment can be unnerving, especially in situations like conference calls, where not all callers may not be experienced. Silagra Brand Cialis A great rule to bear in mind is not to get ahead of yourself.
Remain calm and centered. Try not to get into a competition with yourself or with anyone else, because that will subvert the flow of the conversation quicker than anything else. One of the best ways to achieve this balance is to maintain a healthy dose of modest doubt.
“Things done well and with a care, exempt themselves from fear.”
There is no substitute for sound preparation; planning in advance with care is the best preparation for any phone conference. Strong research is the only foundation for insightful analysis; and your role in the conference call might frequently only be as productive as the level of good research you have put into the effort beforehand.
This is often a hard thing to accomplish. And yes, the key to eliminating fear is the salve of careful planning. If you are ready for the conference call, the experience will be pleasantly different than if you had arrived cialis average age unprepared and with your mind on other things.
“Most dangerous is that temptation that doth goad us on.”
Remember, a phone conference is not about having all the answers. It should be about knowing what you need to do, so that everyone can be impressed with how all-together you are. In this way, the conferencing services to achieve a larger goal in the development of better teamwork.
So resist the temptation to defend your ground at all cost. Don’t be afraid of not knowing, or of being willing to express an openness to reconsider a position or a willingness to more fully understand the other side’s point of view. Those who enter into the phone conferencing environment without heeding this principle will throw others off their game!
“Neither a borrower nor a lender be.”
Throughout this exploration of group communication, we keep returning to the principle of teamwork. A conference call bridges together multiple parties and typically, the conference bridges multiple perspectives as well.
So when you borrow from the ideas of other, make sure they get full credit. The key to success in a conference call is to let each player fulfill his or her own part in the call.
Author Bio: Andre D. Vanier is the CEO of Rondee’s conference bridge service. Vanier has written a variety of articles on phone conference services and other systems designed to improve organizational effectiveness.
Category: Business Management
Keywords: Rondee, free conference call