What is a Medical Receptionist?

As a receptionist, a medical receptionist may be the very first person you see upon entering a doctor’s clinic. It is by no means an easy job, and it takes skills from a medical assistant and a receptionist. They are bridges between doctors and patients, making a connection and making each other meet in thoughts even before they meet in life.

What are the duties and responsibilities of medical receptionists? A receptionist welcomes a person entering a facility, and asks non-medical queries. They are also responsible for keeping track of a doctor’s appointments and acts as the mediator for doctors and patients. And because they work in an office, they need to be knowledgeable on terms used by doctors too. There are some cases when terms get difficult to understand, so they answer questions from patients.

What does a medical receptionist need to have? People who want to be medical receptionists should be pleasantly professional. A good phone voice is also needed as they would represent the office and the doctor in many different occasions. They need to be able to multi-task between accepting phone calls, entertaining patients, and doing paperwork for the doctor or hospital that they work for. Data entry should be enough and accurate at all times, as details are very important when it comes to health and treatment.

As advancements in technology are increasing, medical receptionists also need to know the latest in the medical field. Surgeries, equipment, terminologies and other medical things change over time. You wouldn’t want to get behind times. You need to learn how to use a computer if you couldn’t, which is very unlikely for someone in these times. Of course, basic, general knowledge in math and other clerical skills would be needed too. And because a doctor would be dependent in his or her receptionist for many things, they should be punctual, effective, presentable and reliable.

If you want to have higher positions, it would always work well to start low. A medical receptionist is basically an easy job if you love what you do. It is not really stressful, but there would be times that there would be a lot of work to do if the doc gets too busy. It requires little overtime and is a handsomely-paying job too. There would be opportunities once you get certification in many different skills, and internships might help you get skills and experience too.

Medical receptionists make an average of $13 an hour, with overtime rates as high as $23 per hour. Some people who work in medical offices could earn as much as $16 an hour too and a medical receptionist generally makes an average of $20,000 to $35,000 every year. There is but a little number of male medical receptionists, attributing to only around 3% of all receptionists in the US. A huge percentage of people who stay on their jobs for more than a year are proofs that show that there is a high job satisfaction on this type of job.

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Category: Career
Keywords: medical receptionists,medical receptionist,medical receptionist generally

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