The ITIL is the Information Technology Infrastructure Library. This is framework that serves as an informational technology management for development and operations. It gives specific descriptions of IT practices with lists of procedures and tasks for any Information Technology group. This is published in a book series with the name ITIL and IT Infrastructure Library being trademarked by the OGC or Office of Government Commerce of the United Kingdom. ITIL training encompasses a certification that individuals can possess.

The collection of books give the specific practices and duties of service management of IT groups. There are many volumes starting with the 1989-1996 version 1 set, the 2000-2001 edition labeled version 2, and the 2007 version 3. The first printing contained over thirty volumes. The updated second version consolidated it into eight logical sets. In 2007, the OGC or Office of Government Commerce refreshed the information by grouping it under just five volumes.

Certification for this are in three levels. The first level was primarily focused on service support. Level two offered three certification levels: foundation, practitioner, and manager. Level three is the most recent certification and are foundation, intermediate, expert, and master. By using the third version, each qualification is given a credit value.

Candidates are given a certification and 2 credits for the lowest level of foundation. The intermediate level is reached when a total of fifteen credits are earned. This is done through a continuous stream from the Lifecycle module or Capability module. When a candidate completes a lifecycle module and exam successfully, then he or she acquires three credits.

A Capability module and corresponding exam can earn a candidate 4 credits, but a candidate that wants to achieve the expert level will have to meet all 22 credits along with other mentioned requirements. Building the different levels ends with higher certification.

The foundation level is primarily aimed towards people that want to have a basic understanding of the ITIL framework. These candidates also desire the understanding of how to enhance the informational technology of service management. Any individual who is open to learning about the subject has the opportunity to earn the foundation certification. There are candidates that may chose to learn from service lifecycle and service capability modules during the functional level.

The intermediate module is the next step for candidates that are interested in trying to ultimately achieve the expert level. The expert level is for candidates with the idea that they would like to become knowledgeable in the entire scheme of the information technology infrastructure library. This level will help improve career opportunities for candidates wanting to advance in the informational technology field.

The highest level of certification is the master qualification. This demonstrates the candidates\’ abilities to apply methods, principles, and techniques in the workplace. The ability to explain knowledge in the practicality of the business arena. In order to reach the master, one should have reached the ITIL Expert Level and have worked in IT service management realm for at least five years. This work experience needs to be in a supervisory or leadership position.

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Category: Computers and Technology
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