Are you a small to medium sized business in the Birmingham area?

Most businesses these days rely heavily on their IT infrastructure and simply could not operate without their computers, internet or access to their data and programs.

So much of today’s business is now proposed, negotiated and agreed through technical vehicles such as email and the internet. It is therefore essential that you IT systems are reliable, efficient and secure.

What would you do if one morning you arrived at the office and your PC or laptop would not turn on? What if that proposal you spent 4 hours compiling yesterday had disappeared or worse still all of your data was no longer there! Imagine not being able to communicate by email or access the internet for a whole day or multiple days, how would this affect your business?

Reliable backups are one of the most critical elements to any IT solution, a good backup strategy removes the worry over losing your data and combined with a well designed archive solution you should always be able to retrieve that deleted email or lost proposal.

A local IT support company is the answer, imagine being able to have the skills and support of your very own IT manager but without the high cost. Someone to call when something goes wrong; someone to provide expert advice on how to develop and improve your IT systems; or simply someone to speak to third parties, such as internet service providers or telecom companies, so that you have a technical expert talking on your behalf and you no longer have to worry about understanding all of the technical jargon these salesmen use!

All of these are services you can expect from a good IT support company, you should also look for a company that can provide you with other IT related services such as web design, mobile data solutions, print and copy document management solutions, telecom (VOIP) systems, disaster recovery planning, email security, voice and data cabling, network installation services, backup solutions etc.

With so many different IT solutions in the market place from hundreds of different vendors, look for an IT support company that is independent of hardware or software vendors. That way you know that they will be recommending solutions to you that really are the best available and not just because they are from the vendor that they are in partnership with.

Most problems these days can be resolved remotely so you should look for a company that uses modern remote access technologies allowing them to take control of your desktops and servers without waiting for them to drive to your office. Proactive monitoring of your systems will also help prevent lengthy downtime and improve your employees productivity, look for a support company that offers 24/7 monitoring of your critical servers.

The best IT support companies will offer you flexible support contracts, tailored to fit your business model. They will take the time to understand your day to day business and get to know your staff, putting them in the best possible position to provide advice and guidance that is relative to your business.

Author Bio: S2 Networks Ltd provide IT solutions, services & IT support in Birmingham to SME’s. Their computer support Birmingham contracts include unlimited on-site, remote and telephone support.

Category: Computers and Technology
Keywords: it support birmingham, computer help birmingham, it services