How to Avoid Patient No-Shows Effectively

One of the problems usually faced by medical offices is patients not showing up for their appointments. While this may not seem like a big deal on the surface, it is actually one of the biggest factors why your medical practice is losing money. If you add up those potential revenues that you lose for every patient that does not show up for their appointment — then you know that it is a big deal.

There are many reasons why patients don’t make it to their appointment. You’ll be surprised to learn that most of the reasons were unintentional. After all, patients that make appointments really do need the medical advice and service of your medical office. But somehow life gets in the way. Your patients get tangled up in work and family matters, they get caught up in all sort of things that made them forget about their medical appointments. You shouldn’t punish your patients for that. Likewise, your medical office shouldn’t be punished as well — by letting its bottom line keeps slipping. Here’s what your medical practice should do instead.

Online patient reminder

If you want a practical and effective solution to your patient no-shows woes — getting an online patient appointment reminder is highly recommended. Not only will you be doing your patient a big favor, by reminding them about their medical appointment, but you are also being proactive in making sure that your medical office doesn’t suffer anymore losses from the dreaded patient no-shows.

No hardware investment required

An online patient reminder is a software-based solution that requires no additional hardware investment. It also doesn’t cost you anything to maintain it, because the system is 100% maintenance free. You have the option of using the online patient reminder service on a monthly basis, so a long-term contract is not required. However, you will find that using the system for the long run will satisfy your patients and benefit your business more.

Reliable and dependable

With an online medical appointment reminder in place, you have a reliable and dependable system that can remind your patients in advance of their medical appointments. There are many ways that it can reach your patients. The system can be set up to remind patients by calling them directly — either on the landline number or a cellphone one. It can also be set to remind your patients by sending them e-mail and text messages. The system is multi-lingual, so you have the options to use either the language of English, French, Spanish or Chinese.

Effective and efficient

Instead of burdening your medical staff with the mundane task of calling your patients manually everyday, using the online patient reminder is much more efficient and effective. Patients themselves can set how they would like to be reminded and when. You can let your staff focus on their core tasks, while at the same providing this added-value service to your patients. They will appreciate the reminder and your medical practice will no longer suffer from patient no-shows.

Author Bio: AngelSpeech Inc. is the leading provider of modern medical answering service in the US and Canada, which includes an online patient reminder, a virtual medical receptionist, and more. Contact AngelSpeech now for a free trial on the online patient appointment reminder service!

Category: Medical Business
Keywords: online patient reminder,online appointment reminder,patient appointment reminder

Leave a Reply