The scene is the employment office of a large public utility. The times are neither good nor bad. Due to the fact that this company employs some 10,000 or more people, there are always people seeking what looks like a good steady job and there are always jobs to fill. Consequently, the employment office, which easily seats 300 people, has nearly every bench filled. As the applicant comes in the front door, he is met by a uniformed guard who rather curtly tells him to have a seat and then hands him an application blank to fill out. If the applicant has sufficient sense to ask, he finds out that he may take the blank home with him; if he does not, he assumes that he must fill it out on the spot.

This is not so simple because the writing facilities in the employment office are not of the best. If the applicant takes the blank home with him, it gives him ample opportunity to think how best to answer and perhaps how to add to or subtract from the truth a bit. Note, at this point, that the applicant has no knowledge of whether there is a job available. No matter whether he takes the blank home or studies it rather carefully in the office, he now proceeds to fill out the blank with what he thinks he would like to have the firm believe about him. This information may concern his age, place of birth, experience, reason for leaving the last job, magazines and newspapers read, state of dependency, and any other thing that he feels would look better dressed up a little bit. It is only too obvious that the worker who has been told at some places he cannot expect to earn more than a certain amount of money because he is too young will add years on to his age. As long as his appearance does not give him away too much, he may be able to do this with success. Certainly the question of why the last job was left can be answered very interestingly by many prospective employees.

So the employment office starts off with a collection of misinformation, carefully concocted by the prospective applicant, depending upon the earnestness with which he wants the job and his ingenuity in dressing up the truth.

Our applicant now presents this filled-in application to a clerk who requests that the person submitting the application have a seat until called for an interview. At this time the applicant still does not know whether there is any possibility of employment, nor is the clerk aware of what kind of position the applicant wants.

In the employment office of the organization described here, some of the applicants found themselves sitting there all day until closing time, when they were abruptly informed that the place was closing and told to come back the next day. Some of them sat through the ordeal as long as two days. One dramatic young gentleman with a college degree, who felt this was a great indignity, rose in the middle of the assembly and when he got complete silence announced that no job was worth this amount of trouble. Perhaps he was quite right. However, for those with the strength of purpose to sit there or with nothing better to do, or those who brought stories with them to read, the interview eventually came.

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Category: Business
Keywords: Business, Organization, Structure, capital, Development, Credit, Sales, Communication, Resources, Em